Apparently the lifespan of this backpack is 4 months. I bought it in early August and today when I left the house one of the straps broke. Since I was in a hurry to get to work, I simply tied the strap to the top handle and got to work. 45 minutes later, walking through the garage with a backpack on the only usable strap, that strap broke too! Then I had to walk to work for 10 minutes, holding the backpack by the small top handle while it kept banging on my legs (because I also had a purse and a lunch bag in my hands). The only thing I carry in this bag every day is my work laptop and power cord. They fit perfectly and are not that heavy. There is no reason why both belts are so worn out that they snap on the same day. I might take it to a shoe repair shop (or someone who sews leather) to see if they can fix it. The bag is beautiful, comfortable, but obviously not very high quality. I am extremely disappointed. And now I don't know how to carry my laptop back and forth to the office. This is not the time of year when I want to spend money on a new backpack.
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