The ease of use of this program is great. It was easy to learn how to navigate through the system. There were many times where it would freeze up or not work properly. This happened quite often and it made it difficult to get my job done. I had to spend time trying to figure out what was wrong and then when I did find the issue it took some time to fix it. I recommend using this software as it does provide a lot of benefits. The most important benefit is the security of knowing that your employees background check is thorough. You can also set alerts so you know immediately if there is any issues found. This software has helped me to make sure that I am hiring only the best people. I have been able to hire more qualified candidates because of this software.