The best part about this program was how easy it made my job easier to scan images for insurance purposes, as well has keeping track of records in one place! It's not very user friendly or intuitive when you're just starting out - but once I got comfortable using all its functions (which took some time), everything became seamless & efficient!! Nothing really bad atm either though ;) We are able improve our workflow by being more organized than before which helps us be faster/more effective overall :).