I have been using this tool since it was released by Singularity U. The interface is so easy to use and anyone can get started with it very quickly. The product is constantly improving and new features are being added all the time. There is nothing I dislike about this software. I highly recommend it! It has helped us create new products and services for our clients. We are able to gather feedback from our customers and incorporate it into our work. I like the fact that there is no need to go to a physical location to work on this software. It is easy to use and has a great interface. I dislike the fact that there is no way to have a private workspace. I also dislike the fact that there is not a way to have a private workspace. I am solving a problem that I have at work. This software helps me to be more productive. I am able to work on my computer without having to go to a physical location.