I am not sure what others think about this software but for me it has been very easy using their platform! Not only do they have great customer service that answers questions quickly (within minutes!), you get live help via chat whenever needed too!! There are so many things we can use in our business - from creating giveaway campaigns/forms or even just getting more people into your email list by offering freebies online when signing up etc... It's honestly worth looking at if any of those options interest you then give them some time testing out how simple everything will be once set-up correctly before making decisions regarding whether you want something else instead ;) We're currently managing all social media accounts ourselves which was quite laborious doing manually each day; now there isn't anything manual involved anymore meaning less work per month spent than previously had required us having one person dedicated solely to monitoring these channels daily.