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United Kingdom
1 Level
473 Review
0 Karma

Review on Personalized Christmas Ornaments Family Of 4 – Polyresin Gnomes Family Ornament – Unique Family Christmas Ornaments 2022 – Gifts For Mom, Dad, Kids, Grandma, Grandpa – Durable Family Décor by Trisha Phillips

Revainrating 5 out of 5

Great Customer Service! Beautiful product!

This looked like such a great gift for Christmas! I placed the order with the 3. The shipping was very fast. Way faster than expected. When I received the item, the "n" on my daughter's name did not come out well. I reached out to the seller and received a response immediately. They got back to me within a little over 24 hrs to let me know it would be redone. They also let me know that they were going to hand paint and not use the laser as her name was long and it was on a curved portion. Any questions, were always responded too. I received the new and corrected item within 2 days. Exceptional customer service and beautiful product! I will refer and order from them again! Thank you!

Pros
  • Arrived earlier than expected and looks great
Cons
  • Limited Customization