Recently, in my capacity as a fashion influencer, I made a few purchases from the LOZACHE online store. Regrettably, my overall impression of the brand is not particularly favorable. The clothes, shoes, and jewelry that I ordered from their website did not match what I received in the mail. The materials used were of poor quality, the garments did not fit well, and the shoes did not provide adequate support. The situation was made even worse by the fact that when I asked for assistance from customer service, they were unresponsive and useless. It took me several tries before I was even able to receive a response, and when I did, they refused to provide a refund or provide any kind of compensation in any kind. As someone who places a high value on both quality and excellent service to customers, I am unable to endorse the online store operated by LOZACHE. There are a multitude of alternative online merchants who are able to provide customers with products of higher quality and service that is more dependable. Put aside some of your cash and go shopping somewhere else.