I like that it's easy to use, has many different features (including adding additional users), and you can easily have multiple bots running at once! The only thing i dislike about pandorabot are some of their other products; they seem dated in design/structure compared with newer competitors out there now such as Chatfuel or Intercom bot builder platforms..
but overall great tool so far!! It allows us very quickly create customised intranets which we thought would take months if not years by hand using existing tools etc., also able to deploy across all teams within our organisation without having developers do this themselves - saves lots time & effort over previous method where everyone had individual knowledgebase pages which needed updating regularly etc. We're solving problems relating specifically around customer service queries from customers who want assistance when signing up / registering via website forms.