This software provides me with very useful info when i am troubleshooting windows crashes etc it's easy to use even if you don't have much computer knowledge this will help! I dislike having so many tabs open (it gets confusing!), sometimes there are some areas where more options should be added such like changing icons in task bar or adding new ones but overall its good program!! It helps get answers quickly without doing hours of work searching google/youtube ect all over again which saves alot time.