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Totally Networked Review

4

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Very good

Revainrating 4 out of 5  
Rating 
4.2
IT Infrastructure, Other IT Infrastructure

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Description of Totally Networked

Totally Networked offers managed IT and infrastructure services.

Reviews

Global ratings 4
  • 5
    1
  • 4
    3
  • 3
    0
  • 2
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  • 1
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Type of review

The best part about this service is that they are very reliable, responsive team of professionals who know what's up with your network! I have never had any issues or complaints from them regarding my account/sales process within their department (i am not sure if there was ever an issue). Their support staff has been great as well - always willing to help out when needed in order for me get things done quickly & efficiently!! Nothing at all really- just keep doing business like usual :) We use

Pros
  • Great customer feedback
  • Reliable professional services provided by amazing people working behind itall.
  • Wide varietyof solutions available here which make managing networks much easier than traditional methods used before !
  • All these features together makes totaltelyNetworkEDsolutionstheretoforemost solution provider among others we tried
Cons
  • I will keep silent

Revainrating 4 out of 5

Highly recommended IT consulting services and technical staff

I was very impressed with their knowledge of networking, software as well security devices in general for my business needs! They were able to take care all aspects that we needed from them including hardware/software installation along side our network upgrades which included servers moving around etc.. We are using TPN's help desk service currently but have not had any issues since they started working here last year!! Not much at this time other than great customer support when it is…

Pros
  • I liked how the entire process of our network upgrades were taken care of for us plus the great customer support when needed
Cons
  • Nothing at this point however we have not had a need to call in yet

Revainrating 4 out of 5

Great Service , Excellent Support: Totally Networked

I really liked the fact that they were able to install a few things on our network for us. The support is incredible and has saved us a large amount of money in IT infrastructure. I didn't really have any problems, we were able to get some things set up and configured easily and everything seems to be working well. They also provided us with a few tutorials and guides to help us get started. I really liked that! I think the price was fair for what we were getting. I don't think I would have…

Pros
  • It takes less than an hour
  • Flexibility
  • Can add new features as necessary without being invasive.
  • Great customer service team (MJ)<br />
Cons
  • Not much else negative at this time

First off, I want to say I am absolutely thrilled with the service I received from Totally Networked. I had an issue and immediately contacted them. They were incredibly helpful, promptly responded to my request for help and even stayed after hours on the phone until I could resolve the problem. They gave me great advice on how to fix the problem myself. That was incredibly nice and shows they care about their customers. The staff member who helped me was incredibly helpful and extremely…

Pros
  • Excellent customer service
  • Great tech support
Cons
  • Cost is high for what you get (free trial)