The user interface is easy-to-use (all functions are available either by keyboard or mouse). It's very intuitive how it works internally - no learning curve at all! I like best its integration into our ERP system which allows us to transfer data from one platform seamlessly into another without manual intervention. We did not have any problems using this software during our implementation phase. Their customer support team was always accessible via chat and email. Nothing specific so far but we've been satisfied with everything about working together with them. After we implemented litebx as a new CRM tool within our organization, we were able to manage more than 100 contacts across different departments such as sales & marketing, customers services etc.