The hybrid cloud is an excellent solution for our business needs as it allows us to have access to several different platforms without having all resources located at one location or another - which has been quite beneficial so far! We are not able to use some features that we would like such as containers but this does seem likely with future releases from their side.
Their support team can be slow sometimes when responding however they do try hard to get back quickly once you've reached out via email (which i believe should happen automatically anyway). It's great being part of something new where there isn't much experience within my own department therefore allowing me to learn more about what works best across multiple environments/platforms etc.