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776 Review
54 Karma

Review on πŸ§‚ IEBIYO Electric Gravity Salt and Pepper Grinder Set: Battery-Operated, Adjustable Ceramic Coarseness for Pepper, Himalayan Salt & More by Wesley Sharp

Revainrating 2 out of 5

No Broken Product Support

This product has worked well for about a year. I stopped grinding salt a few months ago. I disassembled and cleaned it. The chopper still doesn't work. The owner's website states that they offer support for their products. It is not true. I wrote and explained my problems and asked for help. They responded immediately and asked for an invoice for the product. I sent an invoice but haven't heard from them or gotten any troubleshooting help. Very disappointed and cannot recommend this product as it stopped working after about 1 year. Company does not provide product help or support. For the price of this product it should last more than 1 year.

Pros
  • IEBIYO CUSTOMER SERVICE AND SUPPORT - Every customer's satisfaction is our goal. If you are not satisfied with our multi-purpose tray, please let us know and we will offer you a replacement or a full refund without hassle.
Cons
  • Crumpled packaging