Header banner
Revain logoHome Page
Black Holstead photo
Italy, Rome
1 Level
716 Review
75 Karma

Review on BRILA by Black Holstead

Revainrating 1 out of 5

Falls BRILA Company Promises of poor service and quality are few.

I was interested to read about the BRILA firm and their promise to offer cutting-edge ergonomic solutions to make workdays more productive and enjoyable because I take my workplace seriously. Unfortunately, I had a really disappointing experience working with the organization. First off, despite what their marketing brochures had led me to believe, their products were not of the high caliber I had anticipated. The standing desk converter wobbled and seemed unstable, and the ergonomic chair I bought was unpleasant and badly made. I also encountered problems with a number of office products, like ink-sucking pens and flimsy, easily torn paper. I found customer service to be unresponsive and useless when I contacted them to voice my issues and ask for a return. I made multiple tries to resolve the issue but ultimately gave up in frustration and forced to keep the inferior goods. Despite their claims to offer a variety of options, I was also dissatisfied with the catalog's lack of variety. There was a little variety of colors and styles, and many things were either out of stock or unavailable. Overall, even though I like the BRILA company's concept, I didn't find their products or customer service to live up to my expectations for quality and service. To anyone looking for dependable and efficient ergonomic solutions for their workplace, I would not suggest this organization.

Pros
  • Shipping that is both quick and dependable
Cons
  • Some buyers have noted that the product's quality is inconsistent.