The team is very helpful and responsive! They are always willing to go above and beyond to help us solve problems. They were able to quickly implement our new chatbot into our website and it has been working great ever since. I have not found anything that I dislike about their service. If you need a partner who will be there with you every step of the way, Nemuk is your best bet. I would highly recommend them. We needed someone who could help us implement an AI chatbot into our site. Nemuk was recommended to us by a friend and they did not disappoint. They helped us set up the bot, and implemented it in no time at all. They also developed a custom messaging experience that we can use to communicate with our customers. Our customers love using the bot and it has increased engagement with them.