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Bahrain, Manama
1 Level
765 Review
67 Karma

Review on Dukars by Shafiq Wang

Revainrating 1 out of 5

An Upsetting and Disappointing Online Shopping Experience at Dukars

Recently, I shopped at Dukars, an internet retailer that specializes in apparel, footwear, jewelry, women's fashion, and fishing equipment, and I was let down by the service I received. In spite of the wide variety of products they offer, I was disappointed to find that the standard of their goods and the assistance they provide to customers was not up to par. To begin, the products that were sent to me were not of very high quality. The craftsmanship of the clothing was subpar, and the sneakers were extremely unpleasant to walk in. The jewelery was of poor quality and appeared to be inexpensive as well. It was abundantly obvious that the things I had purchased did not merit the amount of money that I had spent on them. In addition to that, the customer service at Dukars was not up to par, which was very disheartening. When I complained to their customer support team about the low quality of the products, I was given a standard response that did not address any of my issues or concerns. Because they did not respond to my requests for a refund or an exchange, I was forced to conclude that the things I had been given were of an unacceptable standard. When compared to other internet stores that focus specifically on selling clothing, shoes, and jewelry, Dukars is not competitive. Other businesses make quality and the contentment of their customers their top priorities, and they are prepared to go the extra mile to ensure that their clients are pleased with the products they have purchased from them. On the other hand, it would appear that Dukars places more importance on earnings than the contentment of its customers. In general, shopping at Dukars is not an option that I would encourage. The quality of their merchandise is subpar, and they do not provide adequate support for their customers. I recommend searching for other online stores that put a priority on quality as well as the satisfaction of their customers.

Pros
  • Affordable costs for superior goods
Cons
  • The low craftsmanship of some garments