Since I received this Chromebook I have not been allowed to log in. I called Samsung customer service for tech support, they were very efficient and worked with me for over 45 minutes. He didn't know why or what the problem was until finally saying the hardware was faulty. The seller sent me a broken Chromebook through Revain. I liked the look, small just what I needed, very upset when I couldn't work with it. Had to send it back to the seller which was very difficult until Revain worked with me and finally after a couple of weeks Revain approved my return and credited the money to my account. I have no problems with Revain, there was one seller who was very difficult to work with. Thank you Revain, your rep, you are all very efficient. Norma de la Vega
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