Review on Enhance Your Mornings with the ๐ iLive Clock Radio - Alexa Voice Activation Included! by Kelly Kunkel
Setup issue/poor customer support
When I buy a product, I expect it to work. These radio alarm clocks are not adjustable, although I have followed the instructions exactly and am familiar with new technologies. I called the customer service number provided and was asked to call back in 2 hours. I got a call back after 2 hours and was asked to connect the device in 2 days. They said they have a "bug" in the system. 2 days have passed and it still doesn't work. It seems to me that by the time you launch a product, the bugs should already be fixed.
- Build quality
- Annoying
New products
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