I give this product 4 stars because Kyocera needs to make it easy to connect WI-FI/ROUTER to PC/MAC. It was difficult to solve the problem over the phone with the technicians. I understand why they do it, but as far as home use goes, it's quite difficult to get this machine to work properly. I think if Kyocera solves this problem for some products, the market will open for them and they will become TOP DOGS when it comes to home printing. The reliability is so good so far I haven't had any issues and I expect the machine to last a very long time. The tech support is fantastic, these people take really good care of the customers, probably the best tech support I've had in a long time, very professional and smart when it comes to IT. All I can say is that if they can innovate and stay reliable, Kyocera has a bright future. Much luck
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