The ability to filter through data at lightning speed allows us to identify issues quickly and effectively. It's intuitive, easy to use and has a great customer service team. I have no dislikes. We have been using NetOcean for several years now, and never had any problems. It's a very good tool for our needs. I can't think of anything that we would like to change. It does exactly what it says it does, and more! The customer service team is fantastic and they are always willing to help. We've used NetOcean to troubleshoot issues with our network infrastructure. We've also used it to monitor our servers. It works well with all of our tools.