The customer service, the ability to create multiple stores and branches in one system quickly, the ease of use, the wide range of reporting options. The lack of mobile apps available. There are many other platforms out there that offer more features than this. It can be confusing at first but once you get used to it, it makes running your business so much easier. I have been able to set up my business from anywhere in the world with just a few clicks. I am able to run my store remotely without having to worry about employees being late or not showing up.
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