The best thing about this product is that it provides security to our network and helps us in keeping track of all data. It also has some other features like antivirus, backup etc. I have not found anything really bad about this product. I think there are many products out there which provide similar features at a cheaper price. But if you want to keep track of your data and make sure that it is safe then this is the best option. We use this software in order to protect our system from viruses and malware and also to keep track of data.