All of my employees are very friendly and helpful. They have been great to work with. I love that they can help you get set up quickly and easily. We were using another POS system but it was not working well for our business. The customer service at Coastal has been incredible. They have helped us find a solution that works for us. They are always willing to go above and beyond to make sure we are happy with our purchase and their product. It is hard to find something that I don't like about them. Everything is perfect! There is nothing that I would change or want to see improved. If you are looking for a POS system that will be easy to use and provide excellent customer service, this is the one. Our inventory is accurate and we have seen an increase in sales since switching over.