After three weeks of use: the remote control does not work properly from the start, even after two battery changes of different brands (purchase new), it works every fifth time even close to offer. The air conditioning was fine for a week and then started making an awful noise in the middle of the night. I had to open it up and check that all the screws are tight. The horrible noise is gone now, but there is a strange spraying noise in it that is higher than normal level. When I turn the fan up to high speed the noise is less annoying but it's still there. Disappointed. The WLAN connection setup was also not properly explained. However, I was able to connect and use it to solve a remote issue. I have another 12000btu device that is working fine so far. I do not recommend this product, spend your money on something else.
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