I highly recommend this product for anyone looking at automated shipment tracking solutions! The integration options are endless as well which makes it extremely useful when building out new features within other applications such as Shopify/eCommerce platforms like Magento etc.. There really isn't anything i dislike about smartship so far but if there was one thing then maybe more detail would have been nice regarding how they track shipments from each carrier (such as FedEx vs DHL). We've seen improvement after implementing SMARTSHIP within Mageneto storefront/ecommerce platform - we're able to ship orders faster than ever before without any issues related to manual processing by customer support team!!