I love how easy it is to add new products, create different types of campaigns for each channel and track all that data in one place! The reporting tool could be improved but they are working hard with us every step of the way so we can get there as soon as possible. We don't have any problems yet; however, if you do plan ahead (like we did) then your implementation will go smoothly. It's very user friendly! I highly recommend this product. They were able to help solve our issues right away and