This is one of those programs that seems to be very user friendly at its most basic level but if it gets complex then things can become frustratingly clunky! You are not able find your way around without some initial help from someone who knows how this program works well enough themselves - I would say there's no quick fix here as once we get into more advanced areas our needs have changed so much over previous versions than their support team wouldn't know what they were doing even when given guidance by us!! We use timesheets through razortime which allows employees easy access via phone or mobile devices (if needed). It also makes keeping track really simple since all info relating only has 1 screen per person rather having separate screens etc..