The ease of use when creating new employees. I can create all the necessary information within one screen! There are no complicated screens that confuse me. As soon as I am finished entering data, I press submit to have everything sent to my email account so I know it has been received. Nothing dislikeable about Shift Note as far as features go. I like how easy it is to make changes to existing employees. If you want to be able to easily add/edit dates, times, etc., then this program is perfect! We utilize Shift Note at work and most of our employees can schedule themselves using this program. We also utilize it as a Manager Log Book. This gives our managers the ability to see what everyone is doing within their shifts.