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Michael Lightfoot photo
Georgia, Tbilisi
1 Level
699 Review
55 Karma

Review on spotblinds by Michael Lightfoot

Revainrating 3 out of 5

SpotBlinds Does Not Meet Expectations

SpotBlinds did not live up to my expectations, despite the fact that I had high aspirations for them. The website was difficult to traverse, despite the fact that they have an extensive assortment of home decor, kitchen products, and window treatments. It took me longer than I had anticipated to locate what I was looking for, and I didn't feel like the descriptions were as helpful as they could have been for me to understand what I was looking for. When my order did eventually arrive, I discovered that the product's quality had let me down. The product gave off an impression of being inexpensive and flimsy, and it had no resemblance at all to the photograph that was displayed on the website. The lack of support provided by the customer service staff was another source of frustration for me. When I had questions about my transaction, they were both slow to respond to my inquiries and not very helpful. To make matters even worse, the delivery took significantly longer than anticipated, and the merchandise was damaged upon arrival. To get a refund, I had to go through a lot of hoops, which left a bad flavor in my mouth. Overall, SpotBlinds has a lot of room for improvement in the areas of website accessibility, product quality, and customer service; despite the fact that the company has some potential. I would advise anyone considering making a purchase from SpotBlinds to use prudence and to do their homework before making a purchase.

Pros
  • swift and trustworthy delivery
Cons
  • challenging returns procedure