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Review on BESTTEN Wireless Remote Control Outlets by David Lesperance

Revainrating 3 out of 5

Stopped working second day, mediocre support

I put them on different outlets to control two different elevated lamps that I can't reach remote controls. Worked the first day I put them in, the second day they stopped. The remote no longer controls RF outputs on any outlet. I followed the instructions for "unlearning" RF jacks by holding the switch while plugging it in and then relearning. The socket lights flash to indicate they are in learning mode, but the remote no longer controls them. I don't know how they forgot how to use radio frequencies in one day. Update: Upgraded to three stars because Bestten replaced one of my devices. Besten's support is low, however. I called 1-800 and it sounded like someone's cell phone. I left a message, never called back. I then emailed the support team where I got a reply and they sent a replacement item. However, they sent one unit, not two like I bought. I would give this five stars if their support would either take my call or send me a full replacement.

Pros
  • Compact design doesn't block another outlet, saves space
Cons
  • Out of fashion