Review on Premium Triple-Insulated Stainless Steel Water Bottle - 25 Oz Wide-Mouth with Straw & Flip-Top Lid - Keeps Hot and Cold - Perfect for Hiking & Biking! by Adam French

I originally gave this product 1 star because they sent me a broken water bottle which melted the ice in an hour and the liquid warmed up within half an hour afterwards became. Not only did the company contact me after seeing my first review to give me a refund, they also sent me not 1 but 2 replacement bottles. All of this was done very quickly and without my request. I am very impressed. New bottles work great. Many Thanks. The company contacted me and refunded the money so I upgraded to 4 stars for quick customer service. The ice cubes melted within an hour. The water was lukewarm after another half hour.