Review on GUND Shimmer Caticorn Plush Toy - Premium Stuffed Unicorn Cat For Ages 1+ - 9"" Multicolor by Sabrina Ross

I ordered this for my daughter’s 8th birthday but we quickly realized she had a medium hole in the stitching in her armpit.I contacted customer service and after multiple associates and a lengthy conversation, I managed to get a replacement shipped.Next one came and she had an even larger hole in her back. This time it was a bigger problem getting her replaced. Finally, I managed to get a third and she was perfect! However, getting the first two sent back was a nightmare. I went to 2 different drop off locations and was told to go to a third when I called customer service while standing in Whole Foods and managed to get them to accept them both. They only gave me credit for returning one but I was assured it was fine. Now I’ve been on with customer service over 5 times and I’m still getting threatened to get charged. This is my second review but ebay deleted my first. They can delete my review but can’t help me get this resolved. If this one gets deleted also, I’m going to other formats to complain.