One more client I've spoken with about this software says 'it's not good enough'. It just doesn't have what it takes to be successful. As others mentioned - you're basically paying just to keep on using their platform once they go. The UI isn't really designed well (even if there are some nice looking screens out) which makes me believe they don't care enough. They seem stuck between two worlds and are now trying to make themselves as big as possible - but at what point do we start saying no? The platform allows us to manage a variety of devices from different manufacturers (Lenovo, Huawei, Apple, etc) and helps us easily deploy our applications. We have created new profiles for each device we support. It's very easy to create profiles and set up automatic tasks. It's easy to track the test execution status by using its dashboard. There are no problems with this software. This software offers all the necessary features to run tests remotely and solve the problem of managing multiple devices.