I like that you can use this software to manage your shipping business, it is very easy for me as an entrepreneur in my own small freight forwarding service with just 3 employees (myself included).
The only thing i dislike about ritzyshipping so far are their customer support team which seems not always available online or when they do respond its slow at times! But if u have time then definitely try them out because even though there's no live chat option yet but still everything else works great!! You will love how organized all of our paperwork gets into one place using these tools from here we know where every shipment needs attention next week/month etc..