It's a great remote support tool. It's easy to use and has a friendly interface. I really like that I can see what the client is doing on their computer and that I can interact with them via instant messaging. When you are in the room with the client, you can see what they are doing. It's great. There is nothing that I dislike about it. It's a great tool, and it's easy to use. I would recommend it to anyone. Remote support. It's great because I can see what they are doing and interact with them. It's a great way to get to know the client better.