I like that it is very easy to use, you just upload your files from any device or computer and then download them back onto another one of those devices/computers at anytime! It's not as good for large file sizes (over 5GB) but otherwise has been great so far. The customer service can be hard sometimes if they aren't sure what exactly you're asking about. But once we figured out our issue through some communication with their team everything was fine after that. We are using this software in order to store all of our data related to my business online.