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Mozambique, Maputo
1 Level
475 Review
0 Karma

Review on ๐Ÿ›๏ธ Royal Hotel Dobby Down Comforter 650-Fill Power, 100% Cotton 300-Thread-Count, King Size - Luxurious White Down-Fill Comforter by Robin Baker

Revainrating 5 out of 5

Great customer service

Update: Great customer service! The company contacted me twice to discuss my case. Very thorough and friendly! It makes the whole experience so much better. I really appreciate my feedback and the opportunity to contact me.------------------------------ ------ - - original message ------ ------------------- Bought a blanket last month. I really need a warm blanket that is not heavy and has a soft cover. This one fulfilled all my desires, so I was very happy to find a lot on Revain. When I received it I noticed an odor as other users said. I took it to the cleaners, cleaned it and aired it out for a few days. The smell was gone so I pulled on a comforter and put it on the bed. I'm allergic to cats. After putting a blanket in the room, I had allergy symptoms within an hour. Just in case, I pulled the blanket out and put it back in my room, an hour later the same thing happened again. The return day is already over and I don't know what to do with this blanket. Maybe I have a defect.

Pros
  • Decent performance
Cons
  • Some issues