Review on Profields by Zachary Spaulding

Easy to use, intuitive, simple, fast. The integration is great. It has a lot of features and is very user friendly. The dashboard shows the status of your tickets in real time. This helps you to keep track of everything at all times. I would like more customization options. Sometimes the interface takes a while to load up, which can be frustrating when you're trying to solve one issue. It's very easy to manage my workflow and see where I am at any given moment. Before i used other ticketing systems but this one is way better than them. There isn't anything really negative about it right now but we have noticed that sometimes it doesn't always work quite well when a new employee joins. We are solving our problem of being able to send updates on a project to everyone in real time.