Bought this product on Friday and arrived on Sunday. The packaging was minimal and the instructions were easy to follow. The tutor and remote control have rechargeable batteries that last two hours each and are all included. The device has three training options: beeps, vibration and shock with intensity levels from 1 to 9. It has two sizes of contact points. I have a 6 month old alaskan malamute with a thick coat and unfortunately he didn't respond to any vibrations or bumps. Our short haired dog would respond but he's not the one who needs it. I highly recommend this product for short haired dogs. It was a great price and very easy to use.
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