I received this product. Haven't had to clean it yet other than wipe it down before my girlfriend sat down, but one of the boards had a small issue that prevented it from being as durable. as much as possible. I didn't think it was a major security issue but I emailed the company anyway and asked if they could resend the item. I got a quick reply. I texted them at 10pm and got a reply at 9am the next morning and in the evening they confirmed they would ship the part. The easiest and friendliest customer service experience I've had in a long time, I was very impressed. Haven't received this part yet but it's only been a few days but I've put together another chair and it's very strong, very durable, seat fabric is good quality, seat cushion is good quality too. I'm definitely glad I went with these and not the cheap characters at Walmart.
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