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Montrell Copeland photo
Austria, Vienna
1 Level
712 Review
43 Karma

Review on ATOPHK by Montrell Copeland

Revainrating 2 out of 5

A Critical Analysis of the ATOPHK Online Store, Including Its Low-Quality Products and Unreliable Mounts

In light of the fact that I make regular use of mounts for electronic devices, I decided to give ATOPHK, an online store that specializes in electronics as well as accoutrements, supplies, and mounts, a try. Unfortunately, my interactions with the business have left me feeling aggravated and let down by the products they produce. The subpar quality of ATOPHK's horses was one of the most significant problems I had to deal with when working with them. I spent money on a TV mount, but despite carefully adhering to the instructions provided, it was not able to hold my television in position in a stable manner. My television was knocked off the wall as a direct consequence of this, and it is now broken. When I attempted to get assistance from their customer support team, they did not respond to my inquiries and were not of any assistance to me. To return the item, I was required to go through a lengthy procedure, and even after all of that, I did not get my money back in its entirety. The unreliability of ATOPHK's customer support, in addition to the subpar quality of the products they sell, was another issue I had with the company. They did not get back to me in a timely fashion regarding my inquiries, and when they did, the responses they provided were not helpful and lacked professionalism. It was abundantly obvious that they had no interest in resolving the problem I was having or in ensuring that I was happy with their services as a customer. My interactions with ATOPHK have left me with a generally unfavorable impression of the company's products as well as the quality of their customer support. This is not a business that I would recommend to anyone looking for dependable and safe mounts for their electrical devices.

Pros
  • Superior assistance for customers.
Cons
  • Shipping can take a while.