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Anden Turn photo
United Kingdom, Belfast
1 Level
709 Review
44 Karma

Review on TripDock by Anden Turn

Revainrating 3 out of 5

awful experience Purchases at TripDock

I recently bought some hardware and tools from TripDock, and I have to admit that the entire transaction left me feeling bitterly dissatisfied. First of all, it took me forever to locate what I was looking for on the website because it was so challenging to navigate. When I eventually did locate what I required, the checkout procedure was a complete mess. I had to restart several times because the page kept freezing. To make matters worse, my order was incomplete when it did eventually arrive. I attempted to call customer service, but I had to wait an excessive period of time. I eventually connected with a representative, who was rude and useless. It was a major inconvenience for me to have to go out and purchase the missing pieces myself. Overall, I wouldn't advise anyone to use TripDock. The checkout procedure is difficult, the website is ill-designed, and the customer support is appalling. Shop elsewhere to save yourself the hassle.

Pros
  • Large inventory of hardware and house improvement goods.
Cons
  • Website is poorly made and can be frustrating to use.