I like that it is easy enought be used by non-technical people but still gives you all your options when things go wrong so they can take action without having too much knowledge about how computers work etc.. Nothing really - its just what we need at this time in our organisation! We are looking into other products such as Backupify which seems better suited towards more technical users who want something simple rather than RMS being very complex/advanced if required. Our main concern was ensuring backups were reliable & quick upon failure from unexpected events ei g power cuts / storms causing network issues affecting access points within datacentre area where storage resides.