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Maldives, Malé
1 Level
727 Review
68 Karma

Review on EXERPEUTIC by Alex Tilden

Revainrating 2 out of 5

Dissatisfied with Both the Product Quality and Customer Service Offered by EXERPEUTIC

My experience with EXERPEUTIC, both in terms of the quality of the product and the assistance I received from the company's representatives, was less than satisfactory. The machine arrived with various missing parts, and getting a response from customer service required multiple attempts on my behalf. After what felt like an eternity, I was at last able to get a response, however the agent was unhelpful and hostile. After putting together the device, I discovered that it was of poor quality construction and that it started to make noise after only a few uses. After contacting EXERPEUTIC about the problem, I was informed that the warranty would not cover the issue and that I would be responsible for paying for the repairs myself. In general, my time spent with EXERPEUTIC did not live up to my expectations in any way. It is obvious that doing business with this firm is not a good idea due to the low quality of the products offered and the useless customer support. It is my recommendation that you look elsewhere to satisfy your requirements for physical activity and fitness.

Pros
  • superior exercise apparatus
Cons
  • Lackluster quality control