I love that they keep everything very organized, making it easy & fun when signing papers or having important paperwork with me at all times! Sometimes you get things done online but then there is nothing more specific about them if something were ever needed down later - which really stinks because this way makes sense sometimes too (when not using paper). But again great organization so no worries if its lost somewhere along life's journey :) They're super friendly staff as well always willing help even over email during office hours- just awesome people. Definitely do!! You can check their rates first before going ahead otherwise don't go into an agreement thinking your paying $90/hr instead find someone local cheaper than asking around etc.- maybe ask what time will be available? And how many clients have been served by each clerk that has handled work from past members like yours?? Just some thoughts off my head here lol.. Their prices may seem high initially however think long term savings vs I like the speed in which I get my documents filed, and the ease of sending them to other parties. I do not like the software, it is very clunky and difficult to navigate. I would not recommend it to anyone. I have been able to get my documents filed much quicker then I would have been able to with an attorney. The documents are easy to understand and I am able to send them to other parties.