It was easy for us as we were new users - it's very simple but effective solution that can be used by business owners with no technical knowledge or experience in managing computers remotely via internet connections. I liked how everything could not only work online from anywhere anytime 24/7 at high speed connection speeds without any problems like slowdowns etc. Nothing really because there isn't anything i dislike about this product, its great software! The user interface design makes learning process easier than most other remote control softwares available outthere. We are using Remote Desktop Connection Manager Pro version 6.2 which allows our employees located around the world access computer desktops connected into one single system so they don’t have to use multiple PCs just 1 PC will do all jobs perfectly even though each person has his own separate pc desktop.