Well, I don’t know whether to be happy with the purchase or not, but here’s my story with her. Bought from the official store. Guarantee by receipt, no unpacking with the seller, only self-check. Fine. Opened the package, by the way the box was completely in the film. Collected, put on charge. Just tried to vacuum for testing. They began to pour out the crumbs . and here a crack was found on the flask and a chip on the garbage lid. Arrived. A mechanical defect is not covered under warranty. Go, prove that we did not drop the vacuum cleaner, did not try to open it with a screwdriver. We returned to the store. They said: "leave it, we will make a request to Dyson, but you have it second-hand." 3 weeks of nerves, evidence that we did not beat him, threats, persuasion and despair. And Hurray, Dyson agreed to the exchange! As the saying goes: "The spoons were found, but the sediment remained." And now I have a question: what, an upright vacuum cleaner, does not involve falling from its height and is not designed for small impacts? After all, this is not a vase, this is a device for mechanical cleaning . The plastic is thin, thin. We will take care of the replaced one and think about fragility. And another question: HOW did a vacuum cleaner with SUCH a defect end up in a new box?