Review on Smart socket Xiaomi ZNCZ05CM Mi by Boyan Teoharov ᠌

Returns are not accepted back, and the socket is not functioning properly. Mmurave for at least a month and a half. Even though I had already paid for the return delivery via courier, they would not accept my payment. Dpd has already been away on five separate occasions. What is the procedure for returning a faulty item and getting my money back?