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Russian Federation, Atlanta
1 Level
736 Review
48 Karma

Review on AltroCare by Aaron Leburu

Revainrating 1 out of 5

The Quality Control at AltroCare Is a Disappointment

As a customer who regularly uses AltroCare's products, I was dismayed to learn that the firm has prioritized expansion at the price of maintaining high standards of product quality. Although AltroCare may have begun as a modest online business, the company's current status as a well-known brand has not been reflected in the company's ability to maintain a high level of product quality. After getting my order, I discovered that the support I had purchased was flawed throughout the manufacturing process. When I contacted customer service, I was received with an attitude of dismissal, and I was told that in order to return the product, I would need to pay for shipping, despite the fact that the firm was at responsibility for the problem in the product. In addition, it is abundantly obvious that the company's concentration on expansion has resulted in a lack of attention to detail in the products that they offer. My splint did not come in a size that was appropriate for me, which resulted in discomfort and rendered it unusable. In general, my time spent with AltroCare was marred by a profound sense of dissatisfaction on my part. Although they may have started out with noble goals, it is quite evident that their concentration on expansion has come at the expense of quality control and the enjoyment of their customers. This is not an online store that I would suggest to anyone looking for dependable and high-quality products related to health care.

Pros
  • high-quality medical supplies
Cons
  • a small selection of items