I like that it is easy to use. It has an excellent user interface too! The application can be used in different ways depending upon what we need them for so many options are available using this software package. This makes our job easier as well; however sometimes there may not always seem to have any more information than when you first log into your account which could cause some problems with certain things (eg billing). We really don't run across much dislike about rally other then perhaps how slow at times they get but again all applications are somewhat slower due to system lag etc.. So just keep going over time will help make up for anything else!!